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LongShot Golf Shipping Policies

In addition to offering factory direct pricing on our full line of LongShot Impact Recorders, we pledge to hold shipping costs as low as possible. We use the U.S. Postal delivery service for all lightweight, military, overseas, Canadian and P.O. Box shipments. For all larger domestic and expedited service items we use Fed-Ex and Fed-Ex Home Delivery. We do not mark up freight costs or add handling fees to offset low prices; ours is a true low price, full service web site.

High quality products carefully selected and manufactured, automated quantity discounts, 24/7 access, the convenience of to your door delivery, guaranteed satisfaction and fair freight charges; if that isn't enough, we will periodically be offering product specials to introduce new items and move overstocks. Keep in mind that anyone who orders an item to be shipped directly to someone else as a gift can have a free gift card included. Direct shipping of your gift purchases saves time and money.

Please note that due to recent increases in freight costs we can no longer guarantee which method of shipment will be used. Those who wish to specify a particular shipper or use P.O. Boxes for delivery may face some additional fees. Charges shown during checkout and by the shipping cost estimator are best estimates and may need to be adjusted for over sized packages, rural deliveries or special handling. An email will be sent for approval if additional charges are required for delivery. Exchanges of non-defective merchandise are subject to re-shipment charges. Be sure to inspect all items received for damage and notify the carrier immediately if a damage claim is required.

Warranty and Return Policy

Your satisfaction is assured with the purchase of any LongShot product. If for any reason you are unsatisfied with one of our products, simply return it (undamaged and unused within the first 30 days) for replacement or a purchase price refund. You can e-mail the site (sales@longshotgolf.com) to request a return number so that we will expect the item and process your transaction quickly. Please make sure that you insure your item with the shipper for your own protection. If you have a reason for the return that could help us make improvements in the product, we would welcome the input.

Obviously, if you have a defective product you should return it to us with all original packaging within the warranty period. Most products are covered for defects in workmanship for one year (as specified by the actual manufacturer of the product) unless otherwise noted. If you have questions as to the length of a products warranty please contact us for clarification.

This guarantee will not be valid if the item is damaged through any action of your own or through some other form of neglect. We also cannot be responsible for any damage that occurs as a result of actions by the shipper; you should inspect all packages upon arrival and report any damage to the shipping company immediately. Our warranty (or the warranties of those who make products for us) does not extend to the subsequent damage to other items as a result of a defect in a product. Exchanges of undamaged products will result in additional charges for return freight.

If you have any questions on the warranty or return policies please contact us.


Privacy and Security

When it comes to the web and your privacy there appears to be two types of sites, those whose primary concern is maximum traffic and those who are promoting their product or service. We are definitely in the second group; we want your business, not your name. Our focus has never been and will never be selling access to our customer's information.

I thought about having our attorneys write a very legal sounding (and probably complicated) web privacy policy. I decided instead to make some very clear statements on the subject myself.

LongShot will protect your privacy and information with the latest technology available to us. No information collected will be sold, rented, leased, loaned or traded to any third party.

LongShot is asking up front for permission to send you e-mails concerning special offers and notification of new LongShot products. These will only come from us and only when something truly noteworthy is happening. If you ever receive an e-mail from us that is unwelcome, simply click on the remove-me link or hit the reply button and say ... TAKE ME OFF THE LIST ... you have my pledge that it will be done.

If in my research I find an unheralded site that offers products, information, or services related to golf that are of outstanding value; I will include it on the LongShot site as a link. These links are totally voluntary and will be kept discrete. If at any time you visit one of these links and have a bad experience in any way please notify us so action can be taken immediately. If you have any questions about the site, how we handle your information or what measures we take to protect your privacy, e-mail me directly and I will see that you are answered promptly.

J.A. Krause
C.E.O.

LongShot Golf Inc.

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